Privacy Policy

At GoDigitalMedia, we are committed to protecting your privacy and safeguarding the personal and business information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you engage with our office equipment sales and services, including printers, shredders, fax machines, copiers, and related support.

Information We Collect
We collect personal and business information necessary to process transactions, deliver services, and enhance your customer experience. This includes, but is not limited to, names, business names, email addresses, phone numbers, billing/shipping addresses, and payment details. When you visit our website, we may also gather non-personal information such as IP addresses, browser types, and device information through cookies and analytics tools.

How We Use Your Information
Your information is used to fulfill orders, provide services, process payments, respond to inquiries, and send updates related to products or services you’ve purchased. We may also use your data to inform you about new offerings, promotions, or service reminders. You can opt out of marketing communications at any time.

Data Security and Storage
We take reasonable steps to protect your information from loss, misuse, and unauthorized access. All transactions are processed through secure systems with encryption protocols in place. Access to your data is restricted to authorized personnel who need it to perform their job functions. We retain customer data only as long as necessary to fulfill the purposes outlined in this policy.

Sharing and Third Parties
GoDigitalMedia does not sell or rent your personal information to third parties. However, we may share limited information with trusted service providers—such as payment processors, shipping companies, and technical support partners—who assist us in delivering services. These third parties are obligated to maintain the confidentiality and security of your data.

Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand user behavior, and enhance your browsing experience. Cookies may be disabled in your browser settings, though some site features may not function properly without them.

Your Rights and Choices
You have the right to access, correct, or request deletion of your personal data at any time. If you wish to update your preferences, request information, or raise concerns, you can contact our support team.

Policy Updates
GoDigitalMedia may update this Privacy Policy periodically. Changes will be posted on our website with an updated revision date. Continued use of our services constitutes acceptance of the current policy.